Car Buying
Questions
London, Ontario
Everything you need to know about buying a vehicle from Demo Auto Group.
Browse FAQ Categories
Buying a Vehicle
Learn about our buying process
Financing
Questions about financing options
Trade-In
Everything about trading in your vehicle
Warranty
Warranty coverage and protection
Paperwork
Documents and paperwork info
General
General questions and other info
Financing
How do you get me the best financing rate?+
We work with multiple lenders and financial institutions across Ontario, not just one bank or credit union. That means we can shop your application to find the most competitive rate for your specific credit situation and vehicle. Many customers save hundreds or thousands over their loan term compared to their bank's first offer. Apply at demo.thecarguy.ca/apply-for-financing and Alex will show you exactly how much you can save.
What are the lowest rates available for financing a car?+
Car financing rates typically range from about 0.99% to 6.99% APR, depending on your credit score, the vehicle's age, and current manufacturer incentives. Newer vehicles often qualify for promotional rates, while used vehicles usually start a little higher. Your actual rate depends on factors like down payment, loan term, and creditworthiness. Alex can work with multiple lenders to secure your best possible rate — apply at demo.thecarguy.ca/apply-for-financing or call for a personalized quote.
Can you create a custom payment plan for me?+
Absolutely! Demo Auto Group specializes in custom payment plans that fit your budget and down payment amount. We work with multiple lenders to find the best rates and terms for your situation, including options like extended terms, seasonal payments, or skip-a-payment features depending on your needs.
Do you offer financing for all credit types?+
Yes! At Demo Auto Group we work with multiple lenders to find financing solutions for all credit situations — good credit, bad credit, and first-time buyers. Fill out our finance application and Alex will get back to you within 24 hours.
Can I buy a car if I am new to Canada?+
Yes! We have helped many newcomers to Canada get into their first vehicle. We understand the unique challenges around credit history and work with lenders who specialize in new-to-Canada financing programs.
How long does it take to get my car loan approved?+
Most approvals take anywhere from 15 minutes to 2 business days, depending on your credit situation and the lender. With good credit and your documents ready (pay stubs, ID, proof of residence), we can often get you approved the same day. For credit challenges it may take an extra day or two as we work with specialized lenders. Visit demo.thecarguy.ca or stop by to get your financing sorted quickly.
Do you offer extended warranties?+
Yes, we offer a range of extended warranty and protection packages to give you peace of mind long after you drive off the lot. Ask Alex about the options available for your specific vehicle.
How is the bi-weekly payment calculated?+
Bi-weekly payments are calculated based on the vehicle price, your down payment, the loan term (typically 24 to 96 months), and the interest rate offered by your lender. Use our finance calculator on any vehicle page to get an estimate.
Trade-In
Can I trade in my current vehicle?+
Absolutely. We accept trade-ins on all makes and models. Bring your vehicle in and we will give you a fair market appraisal that can be applied directly to your next purchase.
Inventory
Are your vehicles inspected before sale?+
Yes. Every pre-owned vehicle goes through a multi-point inspection before being listed for sale. We want you to drive away with complete confidence in your purchase.
What is the difference between a Certified Pre-Owned vehicle and a regular used vehicle?+
Certified Pre-Owned vehicles have passed a rigorous manufacturer inspection, often come with an extended warranty, and meet strict age and mileage requirements. They offer added peace of mind compared to a standard used vehicle.
General
What areas do you serve?+
We are located in London, Ontario and proudly serve customers from across the surrounding area within about 120km. Not sure if we cover your town? Give us a call — we help buyers from all over the region.
How do I schedule a test drive?+
Simply click the "I'm Interested" button on any vehicle listing, or give Alex a call directly. We make it easy to book a test drive at a time that works for you.
What documents do I need to buy a car?+
You will need a valid Ontario driver's license, proof of insurance, and if financing, proof of income (recent pay stub or bank statement). We will walk you through everything step by step.
STILL NEED HELP?
We're here for you.
Our team is ready to answer any questions you have about buying your next vehicle.
CALL US
519-555-0100TEXT US
519-555-0100EMAIL US
leads@demo.thecarguy.caVISIT US
3833 Auckland Ave
London, ON


